Cafe Down The Lane

Café Down The Lane Notice Board - updated August 2020


We are currently closed due to Covid-19. We will be open as soon as it is safe to do so. We look forward to welcoming you back.


About Café Down The Lane

We are delighted to announce the opening of our social enterprise ‘Café Down the Lane’!’

When? The Café is open for business each Tuesday from 12 pm to 3.30pm.


What? Cafe Down the Lane offers a range of affordable scrumptious homemade snacks, delicious drinks and not forgetting our famous signature scones, freshly made in the morning by our apprentices! Prices have been set to encourage people with a limited income to visit regularly.

Where? The Café and the Tea Room is situated on the fully accessible Mencap site in Portswood, Southampton. Please find our full address in the 'Contact Us' section of this website.

Why? The aim of the Café is to support local people with learning disabilities to gain real employment and training skills and the apprentices are keen to serve customers and demonstrate these skills.

Who? The Café is for everyone! It offers excellent value for money and has a particular focus on encouraging vulnerable people with their carers/support workers to use this as a ‘meeting point’ where they are able to meet up regularly with others, reducing their isolation and loneliness. Local groups wishing to reserve a room for meetings whilst enjoying the benefits of the café space are welcome, e.g. a breakfast meeting or regular event.

Our apprentices look forward to serving you and we welcome you sharing this with your colleagues, friends and family.















Some Pictures from our Café! 


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Independent Home Visitor Service

Carers of people with a learning disability seek re-assurance that someone in an independent role will continue to have ongoing contact with their relative when they are no longer able to be actively involved.  They have anxieties about when they cannot continue to directly care for or be involved in their relative’s life, e.g. due to their physical condition or ultimately their death.  The service allays their concerns about what is in place to support their relatives when they are no longer in a position to be actively involved and it recognises that when this situation occurs there is nobody in an independent role able to highlight any issues or concerns on their behalf.  The Independent Home Visitor Service provides contact for people living in supported housing or residential accommodation without the support of a family member by matching them up with an Independent Home Visitor who is able to visit them on a regular basis.

If you would like to make an application for this service please find a referral form below.

IHVS Referral Form











The Southampton Mencap quarterly newsletter Learning Disability News has a wide circulation, and enables up to date relevant information to reach a wide audience on a regular basis and generates awareness to learning disability issues and developments.


Current Edition:

March 2021

Previous Editions:

May 2020 - Covid 19 Special Edition

Previous to May 2020: Available on request


'Treat Me Well' Campaign









Treat me well is a campaign led by National Mencap to transform how the NHS treats people with a learning disability when they are in hospital.  The campaign launched in February 2018.  At Southampton Mencap we worked with Mike Le Surf from National Mencap who helped us to set up a local Treat me well campaign group made up of members from our day services.


Since the launch of the campaign, the local group has worked with the hospitals in Southampton in a positive and productive way to influence changes so that people with learning disabilities have better treatment if they need hospital care.

They have also supported training of medical staff and other events led by the Learning Disability Health Facilitator and the Learning Disability Liaison nurses based at the General Hospital.

Last year, the group was delighted to receive the Treat Me Well Group of the Year Award as being the group of local campaigners who have made the biggest impact to improve hospital care for people with a learning disability!most active group in the area!


Below, the Southampton Mencap ‘Treat me well’ campaign group