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Useful Links


Royal Mencap

Works with people with a learning disability to change laws and services, challenge prejudice and directly support thousands of people to live their lives as they choose.


Mencap Local Groups

Support people with a learning disability and their families and carers in local communities across England, Wales and Northern Ireland.


Mencap Direct

Tel: 0808 808 1111, from 9am to 5pm, Monday to Friday

The easiest way for you to access advice and information about learning disability and find the right support and Mencap services in different areas of the country


Unpaid Carers Support

Tel: 023 80832253

Unpaid Carers Support is a service for anyone who gives up their time, to look after a family member, a friend, or a neighbour who needs additional support


Rose Road Association 

The Association provides a range of services for young disabled people aged 0 – 25, their parents, families and carers.


Southampton Voluntary Services

Tel: 023 8022 8291
Fax: 023 8022 2929

The umbrella body for local voluntary and community groups working in Southampton providing a wide range of services including specialist support, advice and training to its membership. SVS also provides and promotes information to individuals and organisations on volunteering in the city.



Tel: 0300 303 1660
Fax: 023 8033 7736

A service providing independent advocacy and person-centered planning.


Direct Payments

Direct payments are available to anyone who is eligible for help from social care. They allow you or the person you care for to receive money to buy services or equipment to meet eligible needs, instead of the council arranging this.

A social worker or care manager will be able to provide further information on Direct Payments when they assess your/your relative’s needs.

Direct Payments are tax free and will not affect any benefits you may be receiving.



Tel: 023 8033 0982

Provides Direct Payments Support to disabled people in Southampton. has all the relevant information and factsheets to enable a disabled person to manage their Direct Payments successfully.



Tel: 023 8091 5702

Supports children and young people and their families who have a Southampton address with a significant level of need.

Civic Centre North Block
SO14 7LY


Buzz Network

Tel: 23 8083 3881 (Monday – Wednesday 9am-3pm, Thursday 9am-2pm

The Buzz Network is a group for Southampton Parents/Carers of Children and young people with a disability or additional needs.  It is funded by Southampton City Council who work closely with the Southampton Parent Carer Forum to ensure it is meeting the needs of families.

Contact: Beth Carter


Southampton Parent Carer Forum

Tel: 07410 411344

A group of parents/carers, the Forum provides a single voice for all Southampton Families that have a child/young person with SEND from 0-25 years.


Preparing for Adulthood (PFA)

Funded by the Department for Education as part of the delivery support for the SEN and disability reforms.


Better Care Southampton

Southampton City Council and Southampton City Clinical Commissioning Group (CCG) want to improve the health and wellbeing of people in our city. To achieve this, the two organisations, along with community and voluntary organisations and other partners are working on a programme to join up your care called Better Care Southampton.


Shared Lives 

Tel: 023 8083 3003

Shared Lives is a scheme run by Southampton City Council where individuals and families provide care in their home for up to three people with disabilities, aged over 18. Care is offered to individuals who will benefit from living in the community or in a family home.


Learning Disability Team

Tel: 023 80833033

Adult Learning Disability Team

Southampton City Council


Southampton City Council Adult Health & Social Care

Tel: 023 8083 3003

Southampton City Council Adult Health & Social Care Team


Southampton Community LD Team

Tel: 023 8029 4420

Working with adults who live in Southampton who have learning disabilities.

A team of Health and Adult Social Care professionals with different specialist skills, including nurses, psychiatrists, occupational therapists, social workers, care managers, physiotherapists, speech and language therapists, psychologists and an art therapist. There is also an Intensive Support Team who can help with complex needs.

Thomas Lewis House
236 Empress Road
Southampton SO14 0JY

Office hours are Monday – Thursday 8.30am to 5.00pm and Friday 8.30am to 4.30pm

Other Links

Southampton Information Directory

Information and support for adults and those caring for them.

Southampton Local Offer

Information and support for children and young people with special educational needs and disability aged 0-25.

Southampton City Clinical Commissioning Group (CCG)

Responsible for commissioning (planning and buying) a wide range of local health services for people living in the city of Southampton.

Tel: 02380 296066

For comments or complaints about a service that Southampton City CCG commissions, contact the Patient Experience Service (PES) using the below details:

Southampton City Clinical Commissioning Group
Trust Headquarters
Oakley Road
SO16 4GX

Tel: 023 8029 6904

If you have a complaint about GPs, dentists, orthodontists, pharmacists and opticians or any service provided by Specialised Commissioning, these should be sent directly to the service provider or to NHS England.

NHS England, PO Box 16738, Redditch, B97 9PT

Tel: 0300 3112233

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